Privacy Policy

Privacy Statement Hendriksen Performance Consultancy

This is the privacy statement of Hendriksen Performance Consultancy (hereinafter: Hendriksen Performance Consultancy) is registered with the Chamber of Commerce under number 93690681 and is located at Loverensestraat 3 – R350 (5266AM) in Cromvoirt. This document explains how you handle the processing of your personal data. Hendriksen Performance Consultancy takes  the greatest possible care  in the processing of your personal data.

Obtaining personal data:

If you make use of the services of Hendriksen Performance Consultancy, you will provide a number of personal data to Hendriksen Performance Consultancy yourself, or personal data will be obtained from you in the context of the agreement. Personal data means any information relating to an identified or identifiable natural person.

Categories of personal data

Hendriksen Performance Consultancy processes the following categories of personal data:

• Personal contact and name and address details, including date of birth, location data, telephone number, e-mail address;
• Company details, including VAT number and Chamber of Commerce number;
• Different delivery address;
• Vehicle data, including license plate data;
• Financial data, including transaction data;
• Account information, including your password and username;
• Other personal data provided by you;
• Data provided by third parties.

Purpose of the processing

The personal data processed by Hendriksen Performance Consultancy is intended to:

• contact you to inform you about the services you have purchased and their performance;
• to be able to perform its services;
• improve its services;
• to be able to make payments;
• comply with legal obligations;
• to be able to carry out marketing and communication communications, including improving the website by analysing visitor behaviour on the website;
• to be able to send newsletters;
• to be able to provide personalized offers;
• exchange data with third parties for the purpose of providing the service, insofar as this is necessary.

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Basis for processing

The processing of personal data is only possible on the basis of the following principles: (i) legal obligation, (ii) performance of the agreement, (iii) obtained (explicit) consent from the data subjects, and (iv) legitimate interest. When providing the services of Hendriksen Performance Consultancy, personal data is processed. Hendriksen Performance Consultancy only processes data that Hendriksen Performance Consultancy deems necessary for (improving) the services and handles the (personal) data it has collected about you and your use of the services with care. The basis for the processing of this data is the agreement you  have entered into with Hendriksen Performance Consultancy. Your personal data may also be processed by visiting the website www.hendriksenbs.com or other web pages if you have given permission for this.

Necessity of processing

The processing of your personal data is necessary in order to be able to provide the service. The services offered by Hendriksen Performance Consultancy cannot be fully performed without the processing of your personal data. If your explicit consent is required for specific purposes relating to the personal data, you must give your consent separately.

Automated decision-making

If any automated decision-making is involved, this decision-making is carried out by computer systems and/or computer programs without the intervention of human intervention. The data subject is solely responsible for the data that he or she provides and that is used at the time of automated decision-making. If the data turns out to be incorrect or incomplete, the resulting damage will be at the expense and risk of the person concerned. This also includes the non-execution of the agreement, or the non-timely or incorrect execution of the agreement.

Retention period

The personal data processed by Hendriksen Performance Consultancy will be stored in accordance with the relevant laws and regulations. If a longer retention period is necessary due to laws or regulations, the personal data will be stored for a longer period in accordance with these requirements. All (obtained) personal data will not be kept longer than strictly necessary.

Processing by third parties

Hendriksen Performance Consultants only shares personal data with third parties if this is strictly necessary for the execution of an agreement and to comply with relevant laws and regulations. No personal data is sold. Hendriksen Performance Consultancy may have a legal obligation to share personal data with third parties. If personal data is shared with third parties, processing agreements will be concluded for this purpose. The third parties with whom personal data is shared are:

• The Payment Provider, for the purpose of the execution of an agreement. The categories of personal data that are processed are financial data.
• The Accountant, for the purpose of the execution of an agreement. The categories of personal data that are processed are contact and name and address details and financial data.
• Software suppliers, for the purpose of the execution of the agreement. The categories of personal data that are processed are the contact and name and address details.
• Website Administrator, for the purpose of execution of the agreement. The categories of personal data that are processed are the contact and name and address details.
• Third parties engaged, for the purpose of execution of the agreement. The categories of personal data that are processed are the contact and name and address details.

Security of Personal Data

Hendriksen Performance Consultancy takes the protection of your personal data seriously and, taking into account the state of the art, implementation costs, as well as the nature, scope, context and purposes of processing and the risks to the rights and freedoms of individuals that vary in likelihood and severity, takes appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

Younger than 16 years old?

If you are a minor, i.e. under the age of 16, you may only consent to the processing of your personal data with the consent of one of your parents or legal guardians. It is important that your parent(s) or guardian read this statement. They can also exercise the rights you have with regard to the personal data you leave with us, such as the right to object to the (further) processing of your personal data or the right to access and correct your data.

Rights of data subjects

As a data subject, you have the following rights:

• Right of access; As a data subject, you have the right to obtain confirmation as to whether or not your personal data is being processed and, if so, to obtain access to the processing thereof.
• Right to rectification; You have the right to obtain the rectification and completion of inaccurate data.
• Right to erasure; Without undue delay, a data subject must obtain erasure of personal data concerning him/her.
• Right to restriction of processing; As a data subject, you have the right to restrict the processing of your personal data. Please contact Hendriksen Performance Consultancy for more information.
• Right to data portability; A data subject has the right to obtain the personal data concerning him or her, which he has provided to Hendriksen Performance Consultancy, in a structured, commonly used and machine-readable format in order to transfer this personal data to a third party, if necessary. A data subject may also instruct Hendriksen Performance Consultancy to transfer this data directly to a third party.
• Right to object; The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her, including profiling based on those provisions. Hendriksen Performance Consultancy will cease processing the personal data unless there are compelling legitimate grounds for the processing that outweigh the interests, freedoms and rights of the data subject in connection with the exercise of, the establishment or defence of a legal claim.

Complaint

If you have a complaint about the way in which Hendriksen Performance Consultancy handles your personal data, or if you wish to exercise one of the above rights, you can contact us via the website or by e-mail at info@hendriksenbs.com. To ensure that you wish to exercise a right, Hendriksen Performance Consultancy asks you to send a copy of your proof of identity. You can blacken out your passport photo and MRZ (strip with numbers at the bottom) to protect your privacy. Hendriksen Performance Consultancy will respond to your request as soon as possible, but no later than within 4 weeks. You can also file a complaint with the Dutch Data Protection Authority. This is the competent enforcement authority. You can contact us via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes to the Privacy Statement

Hendriksen Performance Consultancy reserves the right to amend the privacy statement at any time. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version. If the new privacy statement has consequences for the way in which Hendriksen Performance Consultancy processes data already collected in relation to you, Hendriksen Performance Consultancy will inform you by e-mail.

This version was last adopted on April 27, 2024.

Cookie Statement

This is the cookie statement of Hendriksen Performance Consultancy (hereinafter: Hendriksen Performance Consultancy) is registered with the Chamber of Commerce under number 93690681 and is located at Loverensestraat 3-R350 (5266AM) in Cromvoirt. This document explains how Hendriksen Performance Consultancy handles cookies and their use.

The use of cookies

Hendriksen Performance Consultancy uses cookies. A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard drive of your computer, mobile phone, smart watch or tablet. The information stored therein can be sent back to our servers on your next visit.

The use of cookies is very important for the proper functioning of our website, but cookies of which you do not immediately see the effect are also very important. Thanks to the (anonymous) input of visitors, we can improve the use of the website and make it more user-friendly.

Type of cookies and purpose

Hendriksen Performance Consultancy uses technical and functional cookies to optimize the website. Cookies are small text files that are sent along with a visit to a website to make visitors' user experiences more efficient. Hendriksen Performance Consultancy may, according to the law, store cookies on your device if these cookies are strictly necessary for the use of the website. Other types of cookies require your consent. We recommend that you accept cookies in order to ensure the user-friendliness of the website. Visitors to the website have a check-in option.

The cookies used by Hendriksen Performance Consultancy are functional cookies: these cookies ensure that the website works properly. These cookies do not affect privacy, so there is no need to ask for and grant permission. With these cookies, for example, your browser settings are stored so that our website can be viewed in the best way, or that the website remains accessible (load-balancing), but also cookies that ensure that no other cookies may be placed (no-follow).

With your permission, we place "tracking cookies" on your computer. We use these cookies to keep track of which pages you visit, in order to build a profile of your online behaviour. This profile is not linked to your name, address, e-mail address or the like, but only to tailor advertisements to your profile so that they are as relevant to you as possible.

Google cookies are also placed on the website of Hendriksen Performance Consultancy for the purpose of Google Analytics. We do not keep any information about what you do on the internet. Google Analytics may be required by applicable laws and regulations to provide access to this data. As a result, Hendriksen Performance Consultancy cannot link information to a natural person. If you have any questions about this, please contact us via info@consulthendriksen.com.

Use Social Media

Hendriksen Performance Consultancy uses third-party cookies to optimize the website. Some cookies are set by third-party services displayed on the website. Third parties include Google Analytics and Social Media (LinkedIn, Facebook, Twitter). The use of cookies from other companies (third parties) is subject to the privacy and cookie policy of the company in question. When you click on the Social Media button on the website, a Social Media cookie is placed. This allows the Social Media party to recognize your IP address as soon as you share an article from the website. For the cookies of Social Media parties and the data and/or personal data they collect with them, Hendriksen Performance Consultancy refers you to the privacy and cookie statements of these parties.

Browser Settings

If you do not want websites to place cookies on your device that you use to view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and you must give permission for the cookie. If you do not do this, it may result in the website not working as well, for example. You can adjust the settings of your browser so that your browser refuses all cookies and also the cookies of third parties. You can also delete cookies that have been placed. To do this, you need to adjust your browser's settings via preferences and then you can adjust the privacy settings.

This cookie statement does not apply to third-party websites that are linked to this website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

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Changes to the Cookie Statement

Hendriksen Performance Consultancy reserves the right to amend the cookie statement at any time. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version.

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Disclaimer Website

This is the disclaimer for the use of the website of Hendriksen Performance Consultancy (hereinafter: Hendriksen Performance Consultancy) is registered with the Chamber of Commerce under number 93690681 and is located at Loverensestraat 3-R350 (5266AM) in Cromvoirt.  

By using the website, you agree to the disclaimer. Hendriksen Performance Consultancy reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website about this change. The content of the website has been compiled with the greatest possible care, but may nevertheless contain possible inaccuracies or be incomplete. Hendriksen Performance Consultancy does not accept any liability whatsoever for damage caused by, or resulting from, the use of the website. The use of this website is entirely at the own expense and risk of a user of the website. No rights can be derived from the content of the website. All texts on the website are protected by copyright and are the property of Hendriksen Performance Consultancy insofar as they do not belong to third parties.

Disclaimer E-mail

The information and any attachment(s) sent with this e-mail message are intended exclusively for the addressee(s). The contents of this message and its attachments are confidential and intended for use only by the addressee person or entity. Use of this information by persons other than the addressee(s) and use by those who are not entitled to have access to this information is prohibited. It is not permitted to distribute, copy or provide this information to third parties. If you receive this message in error, please do not use the content or open any attachments, but inform the sender immediately and then delete the message, its contents, and any copies thereof.

By sending this e-mail message electronically, Hendriksen Performance Consultancy does not guarantee the correct and timely receipt, nor the content thereof. Hendriksen Performance Consultancy does not accept any liability for damage and/or costs resulting from incomplete and/or incorrect information in this e-mail message and/or from the use of this information. No rights can be derived from this e-mail message and its contents, unless otherwise agreed in writing. Hendriksen Performance Consultancy does not guarantee that this e-mail message is free of viruses or the transmission of viruses or of interception or manipulation by third parties (malware, ransomware) or by computer programs used to send electronic messages (phishing).

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